Privacy

Last updated: November 2026

What we collect

Slatick is used by organisations on behalf of their own staff. The organisation decides what goes into its account, and we handle that information only to run the service for it.

• Account information. The name, work email and role that an organisation's administrator enters for each user, plus a securely encrypted password (never the password itself) and sign-in activity used to protect accounts.
• Information entered by users. The details users enter into Slatick to run their service processes, including records about the organisation's own customers and contacts.
• Files and documents. Photos and PDFs that users upload, such as customer sign-off and the organisation's logo.
• Activity history. A record of who changed what, and when.
• Technical information. Basic data our web server logs, such as IP address and browser type, used only to keep the service secure and working.

What we don't collect. Payment card details or advertising and tracking cookies.

How it is used

Only to provide the service to that organisation. Each organisation's data is kept in its own separate database and is not shared with other customers. We do not sell personal data and we do not use it for advertising.

Emails

Slatick sends operational emails only, such as ticket notifications and account notices, to users of that organisation. There is no marketing email.

Security and retention

Connections are encrypted, passwords are stored hashed, and data is backed up regularly. Data is kept while the organisation uses the service and is removed on request when the agreement ends.

Questions

Contact support@slatick.com.